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Addressing Barriers to Effective Communication: Sensitivity Training

How do your staff interact with patrons who have physical challenges? Are there issues when someone enters the library with a guide dog?  Join Lorna Ricci, Executive Director, Ocean State Center for Independent Living, (OSCIL) in this inter-active session to learn how to communicate more effectively with your blind, vision impaired, deaf, hearing impaired and/or physically disabled library patrons. Make sure that your patrons are comfortable and confident in your ability to assist them in your library.

With locations in Warwick and Pawtucket, OSCIL has been operating for over 30 years providing services for people with disabilities to address goals for increased independence. The mission of OSCIL is “to enhance, through self-direction, the quality of life for persons with disability and to promote integration into the community.”

If you missed the previous session, this is very useful information for all frontline staff in your library. All staff and GSLIS students are welcome.

 

If any reasonable accommodation is needed to ensure equal access or participation, contact the Office of Library and Information Services at (401) 574-9300 not less than three (3) business days in advance of the meeting or program date. More advanced notice is highly advisable.

Date:
Wednesday, October 2, 2019
Time:
1:30pm - 3:30pm
Location:
Warwick Public Library
Presenter(s):
Lorna Ricci, Executive Director OSCIL
Event Type:
OLIS Continuing Education
Categories:
  Access > Talking Books Library     Equity, Diversity and Inclusion  
Registration has closed.